Domestic Shipping Policy (United Kingdom)

• Standard Shipping (Order Value <£19.75): £4.50, typically delivered within 2–4 business days.
• Standard Shipping (Order Value >£19.76): Free of Charge, typically delivered within 2–4 business days.
• Express Shipping: Available for £7.50, delivered within 1–2 business days.

International (USA • United States)

• Standard Shipping: $35.00, typically delivered within 5 business days.

Delivery times apply to orders placed before 2 PM, Monday to Friday. For addresses in Northern Ireland, Scottish Islands, Channel Islands, Isle of Man, or other non-mainland locations, additional postage fees may apply, and delivery times may be longer. We’ll email you with details if this is the case. For any questions, please contact us at sales@onsurioliveoil.com.

Tracking & Delays

• Tracking information will be provided where available once your order has been dispatched.
• Delivery times are estimates provided by the carrier and not guaranteed.
• Please note: Once an order has entered the carrier’s network, we cannot be held responsible for delays beyond our control.
• For international orders, additional delays may occur due to customs clearance processes in the destination country, which are outside our control.
• Customers are responsible for any customs duties, taxes, or import charges applied by their local authorities.
• For shipments to the United States, we will handle the inclusion of all required FDA regulatory documentation and related fees within the delivery charge.

For any questions, please contact us at sales@onsurioliveoil.com